"After careful consideration of the new restrictions in Victoria due to the recent COVID-19 outbreak, Vail Resorts is suspending ski-lifting operations at Falls Creek and Hotham Ski Resorts, effective Thursday, 9 July through at least 19 August, consistent with the current stay-at-home directions. The Company will continue to assess the situation and follow the guidelines of the state health authorities in evaluating if it is advisable or feasible to reopen."
The above statement was part of a news release from Vail Resorts to inform all guests and other interested parties that two of the company's Australian resorts would be shut down due to a resurgence of COVID-19 in Victoria.
Starting yesterday, July 8th, the Melbourne metropolitan area, and the Mitchell Shire have been moved to Stage 3 Stay At Home Restrictions. These restrictions state that there are now only four reasons that one can leave their home.
- To shop for food and essential goods or services
- To provide care, for compassionate reasons or to seek medical treatment
- To exercise
- For work or study, if you can’t do it from home
“We did not make this decision lightly as we know our employees, guests and the communities where we operate have already endured so much hardship this year,” said Pete Brulisauer, Senior Vice President and Chief Operating Officer of Vail Resorts Australia. “However, we are focused first and foremost on health and safety, following local health guidelines, and doing our part to support efforts across Victoria to address the recent rise in coronavirus cases. We recognize this is incredibly disappointing to our guests and pass holders, including those who have made reservations at Hotham and Falls Creek this season. We thank them for their patience and understanding as we continue to navigate this incredibly challenging time.”
Vail's third Aussie property, Perisher Ski Resort, will remain open as it is not affected by this decision. Perisher will continue to operate in accordance with COVID-19 restrictions in its home state of New South Wales.
All tickets, lessons, and rentals will be canceled and fully refunded. All guests that are affected will be contacted with information on processing refunds and are asked to refrain from calling customer service at this time.
Guests who purchased a 2020 Epic Australia Pass, who have not used the pass and who do not wish to proceed with their pass purchase, may obtain a refund by making a request here no later than Sunday 12 July. After the 12 July refund deadline, the 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law.
Comments
Post a Comment